
Job-ready foundation program for tele sales roles
Inbound and outbound call handling techniques
Customer interaction and relationship building
Call etiquette, confidence, and discipline
Professional communication and calling skills
Product pitching and basic sales conversion
Objection handling and follow-up skills
Career readiness for tele sales and support jobs
Tele sales executives play a vital role in business growth by directly interacting with customers and converting leads into sales. The Basic Tele Sales Executive Program is designed to equip learners with the communication skills, sales fundamentals, and professional behavior required for telecalling-based roles.
This program introduces learners to the basics of tele sales, including inbound and outbound calling processes, customer interaction etiquette, and professional communication standards. Learners understand how to greet customers, identify needs, present products or services, and maintain positive conversations.
The course focuses on sales fundamentals such as product knowledge, basic pitching techniques, and understanding customer psychology. Learners are trained to handle common objections, respond confidently to queries, and follow up effectively to improve conversion chances.
Practical emphasis is placed on voice clarity, tone, listening skills, and confidence building. Learners also understand call discipline, time management, and basic CRM awareness to track customer interactions.
By the end of the program, learners are capable of handling tele sales calls professionally and supporting sales teams effectively. This certification is ideal for freshers, job seekers, call center aspirants, and individuals seeking quick entry into sales and customer interaction roles.
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15+ years experience in Following Domains: 1. IT (Development & Consultancy), 2. Indian Tax , 3. Administration, 4. Entrepreneurship, 5. Marketing and growth strategy 6. Career Guidance and Handholding for business 7. Business Growth Consultant

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